Privacy
Clear by design.
This policy explains how Where & When handles information across its website and dating app.
Effective August 24, 2026
Where & When is operated by BAER VENTURES LLC. We use information to provide matching and structured date planning, keep the community safer, communicate with users, and operate the website.
Information you provide
- Account information, including your email address and authentication details handled by our authentication provider.
- Profile information such as your first name, date of birth, height, gender, dating preferences, relationship goals, interests, availability, and profile photos.
- Your activity in the service, including likes, passes, matches, date choices, venue and time selections, confirmations, cancellations, check-ins, post-date responses, blocks, and safety reports.
- The email address, signup source, optional launch-city preference, and referral attribution associated with the website launch list.
Location and device information
With your permission, the app collects precise device location while you use location-based features. We use it to calculate distance, identify nearby profiles, and suggest practical meeting areas; we do not display your raw coordinates to other members. We also process device platform, push-notification tokens, app version, and limited operational information needed to deliver notifications, prevent abuse, troubleshoot, and secure the service.
How we use information
We use information to create and manage accounts, operate matching and date workflows, deliver notifications, show relevant profiles and venues, enforce age and safety rules, prevent blocked or banned accounts from interacting, investigate reports, provide support, maintain reliability, and comply with legal obligations. Website launch-list information is used to confirm signup, send launch updates, plan which market to open first, and count completed signups from personal invite links.
Information visible to other members
Your selected profile photos and profile details are visible to eligible members as part of discovery and matching. Match participants can see the information needed to plan and manage a date. We do not intentionally expose your raw location coordinates, date of birth, private moderation data, push token, or account credentials to other members.
Cookies and similar technologies
The website may use strictly necessary security technologies supplied by Cloudflare. We also store a small preference in your browser so the cookie notice stays dismissed. Cloudflare Web Analytics measures aggregate site performance without cookies or local storage. We do not currently use advertising or behavioral-tracking cookies. Read our Cookie Notice for details.
Service providers
Supabase provides authentication, database, server functions, and photo storage. Expo and Apple support push-notification delivery. OpenStreetMap-derived data supplies venue information. Resend supports operational and launch email. Cloudflare provides website hosting, security, email routing, and aggregate web analytics. Google hosts typography resources used by the website. These providers process information for us under their own terms and security practices.
Sharing
We share profile and date-planning information with other members only as needed to provide the service. We may share information with service providers, professional advisers, emergency or legal authorities when required, and a successor in a business transaction. We do not sell personal information or share it for third-party behavioral advertising.
Safety records and retention
Active service data is kept while needed to operate your account, maintain safety, resolve disputes, or comply with law. If you delete your account, authentication, profile, photos, matches, date workflow records, notifications, and device tokens are deleted. Complete safety reports filed by or against the deleted account may be retained in a restricted moderator-only archive for six months after the latest related account deletion, then purged. Provider logs, backups, or information required by law may follow separate limited retention periods.
Your choices
You can edit profile information, manage notification and device permissions, block or report another member, and delete your account from the app. Launch emails include an unsubscribe option. You can also request help with access, correction, or deletion through our contact form.
Security, age, and changes
We use access controls and server-side authorization, but no system is perfectly secure. The app and launch list are intended only for people 18 or older. We may update this policy as the service changes and will provide notice when required; the effective date above shows the latest version.
Contact
Where & When is operated by BAER VENTURES LLC, 53 Coral Ln, Seabrook, NH 03874-4313, United States. Privacy and support questions can be sent through our contact form.