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Tell us what's going on. A real person will read it.
What happened?
Share enough for us to understand. Keep passwords and verification codes to yourself.
You'll hear from a personWe usually reply within two business days.
If someone is in immediate dangerContact local emergency services. Where & When is not an emergency service.
Account access and deletion
You can manage or delete your account from the app. If you are locked out, use the form above and enter the email address connected to your account.
Safety concerns
Use the block and report tools in the app when you can. If you contact us here, choose “Safety concern” and include the approximate date of the incident.
Privacy requests
Read our Privacy Policy for information about the website, app data, account deletion, and retained safety records. Choose “Privacy request” in the form for an access, correction, or deletion question.
Technical support
Tell us which device, operating system, and app version you use. Explain what you expected to happen and what happened instead. Please make sure any screenshots protect other people’s privacy.
Operator
Where & When is operated by BAER VENTURES LLC, 53 Coral Ln, Seabrook, NH 03874-4313, United States.